Cambio de orange a amena

Cambio de orange a amena

amena – announcement

Now, what happens if someone wants to sign up for an Amena tariff? As of September 13, the operator will not allow new registrations. Existing customers who unsubscribe will also not be able to sign up for an Amena tariff again. If an Amena customer wishes to purchase an additional line on their tariff after the brand’s closure, they will be able to do so through Orange, which will offer a 20% discount on all its plans.
A few weeks before the change becomes effective, customers will receive an email and SMS with a notice about the merger, while the operator will set up a website with all the details of the new tariffs and additional information to resolve any doubts.

amena

The telecommunications news of the day has come out of the blue: Amena will disappear to become part of Orange. After being revived as an MVNO and operating independently from Orange, the operator will cease to exist from September, migrating Amena customers to Orange.
A change of this caliber brings with it several questions, so we are going to try to tell you in detail how and when this whole process will take place, as well as how it will affect current Amena customers.
Amena will start the migration to Orange on September 13. However, this process will last until the end of 2021 and each customer will be notified via email and SMS to indicate when the details and changes will take place.
Similarly, it will be possible to access services such as MultiSIM, eSIM, mobile insurance and Orange Bank, be served in physical Orange stores and participate in loyalty programs with benefits for Orange customers.
Amena has explained the changes that will occur in the bill because, although the whole process is done automatically, there are some points that we have to take into account after the migration process.

my sisters and i answer your questions | amena

If you are an Amena customer, important changes are coming in the next few weeks as part of the merger of the brand with Orange, a process where the customer will not have to do anything, but could experience changes in your tariff, in principle for the better, which will be communicated through various messages or in your next bill.
In principle, the migration will take place with very similar rates to those they had in Amena but benefiting from many other advantages as you have been able to see in the video they have distributed among customers and media.
One of these advantages will be more gigabytes for our data, access to a much more established network, 5G, physical Orange stores spread throughout the national territory and in principle without variations in price. In any case the price issue is something very sensitive, and if there is any variation Orange would inform affected customers in good time.

spot amena libre 1998

“This migration will be made to tariffs very similar to the ones they had, created specifically for them, and in which they will be able to benefit from many new advantages they did not have before”.
The process, according to Orange, will be “automatic and transparent”. There will be no need to do anything, neither to replace the router nor to change the SIM. The operator will take care of everything. Customers will be notified with all the details both in an attachment on their bill and via mail and SMS.
Amena says goodbye (again). Recall that Orange revived the brand in 2012 (Amena closed in 2005) with the aim of offering low-cost tariffs. With this closure, Orange’s brand portfolio is composed of Orange, Jazztel and Simyo.

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